Two types of tech companies: 1. Out in the public. Eng leaders are in the open; know the details; during big events (good or bad) you hear from them. Good example: Vercel 2. In the shadows. What engineering leaders? Social media usage is probably banned. Good example: Amazon
No, there were dozens of engineers and support staff in the call and incident channels. They were likely expecting me to wake up and learn at a normal time. You don’t want to rely on a CEO for technical disaster recovery work (though I enjoy chiming in 😁)