We're rolling out a new support agent at @vercel. Not only does it solve the vast majority of our tickets, but people love it ๐. ๐ฌ"The AI support agent was the first truly useful agent Iโve experienced" ๐ฌ"This AI powered support agent Vercel has implemented is incredibly impressive" We've been noticing people asking the agent how it was built ๐. We'll be sharing how we built it, but importantly, why we built vs bought. h/t @vishalyathish @matchai